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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lester Brown

Lester Brown

September 22, 2024

5  out of  5
rating by Lester Brown
"I was impressed about how easy the process went for me to get a quote. The person who answered the phone was very outgoing and got me to the agent who was just as helpful!!!! I totally recommend 👌"
We responded:
"Lester, I'm glad you found the process of getting a quote so easy and enjoyable! Our team strives to be outgoing and helpful, and it's wonderful to know that both the person who answered the phone and the agent made a positive impression. We appreciate your recommendation and are here for any future needs you might have. - Eric Albora - State Farm Insurance Agent, Houston, TX"
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Jose Martinez

September 3, 2024

5  out of  5
rating by Jose Martinez
"I called in recently and spoke with Valencia. She had the answers to the questions I had and really helped me out. Thanks."
We responded:
"Thank you, Jose, for your kind words! I'm glad Valencia was able to assist you and provide the answers you needed. We appreciate your feedback and look forward to helping you with any future questions or needs. - Eric Albora - State Farm Insurance Agent, Houston, TX"
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Xavier Sifuentes

September 1, 2024

5  out of  5
rating by Xavier Sifuentes
"The best to ever do it!"
We responded:
"Thank you, Xavier! I'm glad you think so highly of our service. We appreciate your support and look forward to assisting you with any future needs. - Eric Albora - State Farm Insurance Agent, Houston, TX"
Profile photo of WK Wagnon

WK Wagnon

September 1, 2024

5  out of  5
rating by WK Wagnon
"The process was smooth since this was my first endeavor to even inquire about life insurance so when I called and spoke to Valencia.. it was smooth sailing she took time to answer all my questions (even when I thought it was a dumb question)...,LOL she assured me there's no such question.. I took her info and got a GREAT DEAL on life and car insurance... Thank you so much Valencia!! I have referred some family and friends."
We responded:
"Thank you, WK, for sharing your experience! I'm glad Valencia could assist you with your life and car insurance inquiries. It's wonderful to know she made the process smooth and answered all your questions. We appreciate your referrals and look forward to assisting you and your family and friends in the future. - Eric Albora - State Farm Insurance Agent, Houston, TX"
Profile photo of Jesse Sifuentes

Jesse Sifuentes

August 30, 2024

5  out of  5
rating by Jesse Sifuentes
"Great service! Valencia in the front desk was super helpful!"
We responded:
"Jesse, thank you for the wonderful review! I'm glad to hear that Valencia was able to assist you so effectively. We appreciate your feedback and look forward to helping you with any future needs. - Eric Albora - State Farm Insurance Agent, Houston, TX"
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Susie Doria

August 28, 2024

5  out of  5
rating by Susie Doria
"I have never had life insurance and Valencia In the front desk was very helpful and informational with the entire process ! ⭐️⭐️⭐️⭐️⭐️ Over 5 stars all around!!!"
We responded:
"Thank you, Susie, for your wonderful review! I'm glad Valencia could assist you with the life insurance process and provide the information you needed. We appreciate your feedback and are here for any future questions or needs. - Eric Albora - State Farm Insurance Agent, Houston, TX"
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Demetris Williams

May 3, 2024

5  out of  5
rating by Demetris Williams
"My agent Eric was great! super helpful and insightful about my policies & upcoming changes ! He also help with finding discounts to help lower my bill I highly recommend him, he’s super knowledgeable and friendly. 10/10 service""
We responded:
"Thank you for the wonderful review, Demetris! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family! - Eric Albora - State Farm Insurance Agent"
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Karen Reyes

April 4, 2024

5  out of  5
rating by Karen Reyes
"Ever and Eric are a great team. They are always willing to help with any concerns about my policy. Thanks for all you do."
We responded:
"Thank you for the positive feedback, Karen! I'm pleased to hear that Ever and I could assist you with your policy concerns. We're grateful for your trust and look forward to continuing to provide you with excellent service. Eric Albora - State Farm Insurance Agent, Houston, TX"
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Chicky

March 16, 2024

5  out of  5
rating by Chicky
"Eric’s team was outstanding. Got to chat with Ever regarding a couple concerns I had and he cleared up every issue and concern quickly. Very nice guy and very knowledgeable. Thank you Mr. Ever."
We responded:
"Chicky, we are delighted to hear about your positive experience with Ever and our team at Eric Albora - State Farm Insurance Agent. It's wonderful to know that Ever was able to address your concerns quickly and effectively. Thank you for your kind words and for choosing us to assist you with your insurance needs. We look forward to continuing to provide you with excellent service in the future. - Eric Albora - State Farm Insurance Agent, Houston, TX"
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imber reyes

March 16, 2024

5  out of  5
rating by imber reyes
"Ever Reyes was great! super helpful and insightful! I highly recommend him, he’s super knowledgeable and friendly. 10/10 service"
We responded:
"Imber, we are thrilled to hear that Ever provided you with such exceptional service! Thank you for recommending him and acknowledging his knowledge and friendliness. We appreciate your kind words and are grateful for the opportunity to assist you. If you ever need anything else, please don't hesitate to reach out. - Eric Albora - State Farm Insurance Agent, Houston, TX"
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John Tran

March 15, 2024

5  out of  5
rating by John Tran
"Eric’s office was fast at providing quotes that fit my needs. Ever was great at helping understand my coverage and plan for my future needs."
We responded:
"John, we are thrilled to hear that you had a positive experience with Ever and the rest of our team. Providing tailored quotes and helping you understand your coverage for future needs is what we strive for. Thank you for choosing us to protect what matters most to you. - Eric Albora - State Farm Insurance Agent, Houston, TX"
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Denise Ayala

March 14, 2024

5  out of  5
rating by Denise Ayala
"I’ve had the best experience I could have ever expected obtaining my insurance policy. The customer service was amazing and very helpful with all my questions! Thank you so much"
We responded:
"Denise, thank you for sharing your wonderful experience with us! We are thrilled to hear that you found our customer service amazing and helpful with all your questions. Our office is always here to assist you with any future insurance needs or inquiries. - Eric Albora - State Farm Insurance Agent, Houston, TX"
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Ace Garcia

March 14, 2024

5  out of  5
rating by Ace Garcia
"I’ve been with Statefarm for 5+ years now. My bro in law Ever hooked me up with full coverage for 3 of my cars & life insurance for me and my wife, we are very satisfied with the service."
We responded:
"Ace, thank you for being a loyal State Farm customer for over 5 years! We are thrilled to hear that Ever provided you with excellent service by setting you up with full coverage for your cars and life insurance for you and your wife. We appreciate your kind words and are here to assist you with any future insurance needs or questions you may have. - Eric Albora - State Farm Insurance Agent, Houston, TX"
Profile photo of Brian Williams

Brian Williams

March 13, 2024

5  out of  5
rating by Brian Williams
"Just want to say thank you for your help, amazing customer service and you all work fast thanks again"
We responded:
"Thank you, Brian, for your kind words! We are thrilled to hear that you had an amazing experience with our team and that we were able to assist you quickly. Providing excellent customer service is our top priority, and we appreciate your recognition of our efforts. We are here for you whenever you need us. - Eric Albora - State Farm Insurance Agent, Houston, TX"
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Hector Reyes

March 7, 2024

5  out of  5
rating by Hector Reyes
"Best rates in town for your home and car insurance! Glad I’ve found someone trustworthy, Eric and his team never disappoint. Ever was such great help and carefully explained everything which made everything easier to understand! Thanks guys"
We responded:
"Hi Hector, thank you for your kind words and for choosing us for your home and car insurance needs. We are delighted to hear that our team provided you with excellent service and made sure you understood everything clearly. We appreciate your trust in our agency and look forward to continuing to assist you in the future. If you have any questions or need further assistance, feel free to reach out to us. Thank you again! - Eric Albora, State Farm Insurance Agent, Houston, TX"
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M.A.R

March 6, 2024

5  out of  5
rating by M.A.R
"I have been with State Farm for over 4 years now. Great team that responds well when you need help or have questions. Ever is very helpful and has been attentive"
We responded:
"Thank you for the five-stars! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Victor Reyes

Victor Reyes

March 6, 2024

5  out of  5
rating by Victor Reyes
"Very professional personnel. I was helped by agent Ever today. Effective, fast & bilingual!"
We responded:
"Hi Victor, thank you for your kind words about our bilingual agent Ever! We are delighted to hear that you found our personnel to be professional, effective, and fast. Providing excellent service to our customers is our top priority, and we are glad to have met your expectations. If you ever need assistance with your insurance needs again, feel free to reach out. - Eric Albora, State Farm Insurance Agent, Houston, TX"
Profile photo of Chris Palmer

Chris Palmer

February 15, 2024

5  out of  5
rating by Chris Palmer
"Great experience working with Eric in team while living in Houston. Just called because I needed to get some old documents and Ever was very responsive and nice and was able to get me my details much quicker than expected."
We responded:
"It was a pleasure working with you, Chris. At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege!"
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Ana Salido

January 30, 2024

1  out of  5
rating by Ana Salido
"I moved to another state, so on Dec 13 2023 I called to cancel my auto policy. The lady I spoke to said she would text me to confirm when it had been done. I didn't hear from her so I called back on the 15th and was told it had been canceled and updated my address where they would send the refund check. On Jan 9 2024 I called again to ask why I hadn't received my check. I was told that it got sent to my old addesss, so the person I spoke to confirmed my new address and told me they'd send another. On the 26th of Jan I called back since I still hadn't received anything and was told by the lady who picked up my call that she would look into it and call me back. She never called. I called again on the 29th and was told (again) by the lady who answered that she would look into it and call me back. She never did. I would have expected better customer service than this. So disappointing."
We responded:
"Hello Ana, We are really sorry you had a poor experience with our State Farm office. We will certainly have an insurance agent reach out and resolve any issue you had with your insurance refund. "
Profile photo of Joseph Le

Joseph Le

January 25, 2024

5  out of  5
rating by Joseph Le
"Great Honest Agent! Genuinely excited to help his clients with their insurance needs, and believes in taking care of them, mot just making a quick buck. Give him a call and he will ask you what you care about to protect and he will work with you to get the right protection at a fair price."
We responded:
"Thank you, Joseph, for the amazing review! Our team works hard to provide a great insurance experience in Houston and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Russell Miller

January 19, 2024

5  out of  5
rating by Russell Miller
"Eric is a great agent who knows the business inside and out and will help you in all ways possible. Kudos to him and his team."
We responded:
"It was a pleasure working with you, Russell! Feel free to reach out anytime if you require any further assistance with your insurance policies or have any questions!"
Profile photo of Toktam Ettehadieh

Toktam Ettehadieh

January 15, 2024

5  out of  5
rating by Toktam Ettehadieh
"I feel compelled to write about my recent experience with Eric, it was exceptional. I strive to provide excellent service to my clients and Eric went above and beyond to enable me to do so! When through various complications wirh my property location eric was not able to provide my insurance, he contacted another agency ,on a weekend while away with his family and made it happen! He will have my future business !! A+++ service and so much appreciated !!"
We responded:
"Wow, thank you for the five-star rating, Toktam! It is a joy working with you. At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future!"
Profile photo of David Podwyszynski

David Podwyszynski

January 9, 2024

5  out of  5
rating by David Podwyszynski
"I've worked with Eric on my life insurance policies and I couldn't be happier with his services. There are too many agents out there looking to make a sale and I never felt that way with him. Not only did he educate me on the importance of the policies, he worked with me to make sure it also fit my budget. I'm grateful to know there are still honest, hard working people out there like Eric. I'm glad that through him I was able to get financial protection for my family. Thanks again!"
We responded:
"David, it was a joy working with you! I believe that it's essential for insurance agents to build relationships with their clients, allowing us to provide the best possible customer service and coverage for your needs. It brightens our day to hear about how we have been able to help wonderful customers like you with your life insurance policy. We value your feedback and we appreciate the chance to provide you with high-quality coverage!"
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Nicole Shanahan

December 9, 2023

5  out of  5
rating by Nicole Shanahan
"Valencia Doria is a new asset to Eric Albora’s State Farm Insurance. Wonderful customer service!"
We responded:
"We love seeing reviews like this, Nicole! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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karitoluna1003

November 11, 2023

5  out of  5
rating by karitoluna1003
"Eric and his staff are very attentive, knowledgeable, easy to work with, and always always available. They have made me feel very comfortable when it comes to any type of insurance, and honestly Eric works with you individually to come up with the best coverage, and price State Farm has available. Him and his staff are exceptional and very thorough! I recommend them 100 times over and over."
We responded:
"Thank you for your kind review. We’ll always be here to provide remarkable customer service for your auto insurance and business insurance needs!"