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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Javi de la fuente

Javi de la fuente

April 28, 2026

5  out of  5
rating by Javi de la fuente
"Adelia was so friendly on the phone and got the answers I needed quickly. She made sure to send the forms needed as soon as we hung up. She went above and beyond. Great phone skills."
We responded:
"Thank you, Javi, for your wonderful feedback! I'm happy to hear that Adelia provided you with such excellent service and ensured you had everything you needed. We appreciate your kind words about her phone skills. If there's anything else we can assist you with, just let us know!"
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Quishe B

April 26, 2026

5  out of  5
rating by Quishe B
"Eric is the best! I wanted to switch my homeowners insurance to a company with the best rate. Eric not only helped me do that but the switch was easy, seamless and very fast. I have multiple policies with him and will continue to work with him in the future!"
We responded:
"Thank you, Quishe B! I'm glad to hear that switching your insurance was a smooth process and that you're satisfied with the rates. It's wonderful to know you have multiple policies with us and plan to continue working together. If you ever need anything else, feel free to reach out!"
Profile photo of Campbell Cooper

Campbell Cooper

April 24, 2026

5  out of  5
rating by Campbell Cooper
"Evelyn was super helpful getting my policies updated when buying and trading in vehicles. Always available and gave great insight on the changes to my premiums and coverage."
We responded:
"Thank you, Campbell! I'm happy to hear that Evelynn was able to assist you with updating your policies and providing valuable insights. Our team is dedicated to making the process smooth and informative. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Perla Hernandez

April 21, 2026

5  out of  5
rating by Perla Hernandez
"Excellent customer service. Evelyn has helped me out a lot in finding a good insurance for my home and auto. She responds well to all your questions. Really recommend going with her. She is so friendly and has great customer service."
We responded:
"Thank you, Perla, for your wonderful feedback! I'm glad to hear that Evelynn was able to assist you effectively with your insurance needs. Her dedication to providing friendly and responsive service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Tangerine Tango

April 21, 2026

5  out of  5
rating by Tangerine Tango
"I am so glad that I was referred to Eric for my insurance needs. He made the process so easy AND saved me money!"
We responded:
"Thank you! I'm happy to hear that we made the process easy and helped you save money. We appreciate your trust in us for your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Thayla Carolina Olivera

Thayla Carolina Olivera

April 10, 2026

5  out of  5
rating by Thayla Carolina Olivera
"Adelia and Evelyn were amazing explaining at explaining coverage to me and my family! I definitely recommend this agency it’s super friendly and helpful I will be recommending more family here thank you Eric Alborá State Farm and all your staff"
We responded:
"Thank you, Thayla Carolina, for your wonderful feedback! I'm delighted to hear that Adelia and Evelynn provided such helpful explanations for you and your family. Your recommendation means a lot to us, and we're grateful for your support. If there's anything else we can do for you, just let us know!"
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Desiree Hilton

April 7, 2026

5  out of  5
rating by Desiree Hilton
"Extremely informative, friendly and patient!"
We responded:
"Thank you, Desiree! I'm happy you found our service informative and friendly. Your feedback means a lot to us. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Juan Fuentes

Juan Fuentes

April 7, 2026

5  out of  5
rating by Juan Fuentes
"Evelynn did a great job going over my policy she was patient with every question I had about my insurance well definitely try to get my friends and family interested on doing business with State Farm thank you for the hospitality and patience you have shown."
We responded:
"Thank you, Juan! I'm happy to hear that Evelynn was able to assist you with your policy questions. We appreciate your kind words and your willingness to recommend us to your friends and family. Let us know if there's anything else we can do for you!"
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Lisa Duron

April 7, 2026

5  out of  5
rating by Lisa Duron
"Adelia was very helpful. She explained my coverage in full detail. Ask for Adelia to get exceptional support and treatment 😊"
We responded:
"Thank you, Lisa! I'm happy to hear that Adelia provided you with exceptional support and detailed explanations of your coverage. Our team is dedicated to offering the best service possible. If you have any more questions or need assistance, feel free to reach out!"
Profile photo of AT

AT

April 6, 2026

1  out of  5
rating by AT
"I do not recommend this location to anyone. The lady answering the phone was very rude. I called to ask for help and she hung up on me. When I called back she said she hung up because who I needed to speak to was not there at the moment. I asked that she not hang up on me and she laughed. People call in their time of need and to be hung up on and laughed at was not it."
We responded:
"AT, I’m truly sorry to hear about your experience. It’s concerning to learn about the interaction you had, and I apologize for any frustration it caused. I assure you that this is not the level of service we strive to provide. Please reach out to our office directly so we can address this matter and assist you further. Your feedback is important to us, and we’re committed to making things right."
Profile photo of Ian and Kyra Berkman

Ian and Kyra Berkman

March 17, 2026

5  out of  5
rating by Ian and Kyra Berkman
"Eric has been able to get us great deals on renters insurance and works quickly. He makes it easy for us to get the policy that works best for us. Would recommend!"
We responded:
"Thank you, Ian and Kyra! I'm happy to know that you're satisfied with the deals on insurance and the efficiency of our service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Alhadaf Al Awwal

Alhadaf Al Awwal

February 17, 2026

5  out of  5
rating by Alhadaf Al Awwal
"Outstanding Service and Expertise for my Azro roadside assistance business Working with this business insurance team has been an absolute pleasure. They took the time to understand our company’s specific risks and built a policy that truly protects us. Their responsiveness and attention to detail gave us complete peace of mind. It’s rare to find agents who combine professionalism with genuine care for their clients."
We responded:
"Hey, Alhadaf! Thank you for taking the time to share your experience with our team and for trusting us with your business coverage. It means a lot that you felt heard as we learned about your roadside assistance operations and the risks involved. Our goal is to provide clear guidance and responsive service so you feel confident in your coverage. We’re grateful for the opportunity to work with Azro roadside assistance and support your continued success. If there is ever anything more you need regarding your business insurance, please reach out."
Profile photo of Kyle Bautin

Kyle Bautin

October 16, 2025

5  out of  5
rating by Kyle Bautin
"Very helpful staff and excellently priced insurance! They always communicate with me and always make me feel like they are taking care of me. Very reasonable people! Would 10/10 recommend for anyone in the Houston Area! Adelia is very friendly and is a delight to work with! :)"
We responded:
"Thank you, Kyle! I'm happy to hear that you find our staff helpful and our insurance well-priced. It's wonderful to know that Adelia has made your experience delightful. We appreciate your recommendation and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of K Mac

K Mac

October 14, 2025

5  out of  5
rating by K Mac
"Eric works hard to get you what you need. Saved us from having to pay $2,700 more with another company. Professional, friendly, and knowledgeable. Outstanding service."
We responded:
"Thank you, K Mac! I'm happy to hear that Eric was able to assist you effectively and help you save money. We take pride in offering professional and friendly service. If you ever need anything else, feel free to reach out!"
Profile photo of Melody liu

Melody liu

October 13, 2025

5  out of  5
rating by Melody liu
"Adelia is really nice and she helps me a lot"
We responded:
"Thank you, Melody! I'm happy to hear that Adelia was able to assist you so well. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!"
Profile photo of German Fuentes

German Fuentes

September 19, 2025

5  out of  5
rating by German Fuentes
"The customer service adelia is super attentive. She listened to my call helped me as needed and even when I didn’t understand she took the time to explain and reassured me definitely recommend her and Eric great staff"
We responded:
"German, thank you for sharing your experience! I'm glad to hear that Adelia provided attentive and helpful service. Our team is dedicated to ensuring you feel supported and informed. If there's anything else we can assist you with, just let us know!"
Profile photo of Sheila Galloway

Sheila Galloway

September 17, 2025

5  out of  5
rating by Sheila Galloway
"Speaking with Adella D Rodriguez was very pleasant. She listen to my question without any interruption, then she said let me direct you someone that can help you. I will appreciate that. Love my State Farm. Get up the good work."
We responded:
"Thank you, Sheila! I'm glad to hear that Adella provided you with such a pleasant experience. We appreciate your support and are committed to maintaining the high level of service you love. Let us know if there's anything else we can assist you with!"
Profile photo of Iris Morales

Iris Morales

September 15, 2025

5  out of  5
rating by Iris Morales
"I had a fantastic conversation with Adelia about my auto insurance today. She was incredibly thorough and addressed all my questions, even explaining coverages I hadn't considered before. Her patience and service were top-notch. I'll definitely be recommending her to my family and friends."
We responded:
"Thank you, Iris! I'm glad to hear about your positive experience with Adelia. Her dedication to providing detailed and patient service is something we truly value. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist with!"
Profile photo of Ana McDonald

Ana McDonald

September 11, 2025

5  out of  5
rating by Ana McDonald
"When every other company was charging me 400+ a month as as a new car owner, 8 years ago… I went to Eric and his team for a quote and got one that was half the price of progressive and geico. Since then I been a loyal customer, sending my family and friends to him. Always A+ service and they really care from my experience. It can’t get any better than that! Thank you for everything always!"
We responded:
"Ana, thank you so much for your wonderful feedback! I'm happy to know that our team has been able to provide you with exceptional service over the years. Your loyalty and referrals mean a lot to us. If there's ever anything more we can do for you, just let us know!"
Profile photo of Oliver

Oliver

August 29, 2025

5  out of  5
rating by Oliver
"I had a hard time dealing with the claims department trying to get hold of anyone. After days of waiting I called Eric and spoke with him. Both jessica and Eric got to work and BG the next day I was back on track with clear resolution to the my issue. Thanks again guys!"
We responded:
"Thank you, Oliver! I'm happy to hear that we were able to assist you and resolve your issue promptly. We appreciate your patience and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Sofi A

Sofi A

August 14, 2025

5  out of  5
rating by Sofi A
"Adelia help me a lot during our call and helped reduce my monthly bill of my full coverage plan"
We responded:
"Thank you, Julianne! I'm happy to hear that Adelia was able to assist you and help lower your monthly bill. Our team is dedicated to providing excellent service and ensuring you have the best coverage. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Katie Gaertner Olalde

Katie Gaertner Olalde

August 13, 2025

5  out of  5
rating by Katie Gaertner Olalde
"I reached out for a quote and Ever personally assisted me. He went above and beyond to personalize my quote, showing me the coverage I needed, and options to save money on things I didn’t. I really appreciate the friendly and personalized service. Thanks Ever!"
We responded:
"Hi Katie, Thank you for the amazing review! We’re so glad to hear that Ever provided you with such helpful, personalized service. We’ll be sure to pass your kind words along to him!"
Profile photo of Rob i

Rob i

August 12, 2025

1  out of  5
rating by Rob i
"Terrible service. I canceled my policy a week before the due date, yet they still charged my card. When I called, they claimed it was canceled the same day payment was due. No refund, no follow-up, and unprofessional calls with loud background music. I’ve filed a complaint with State Farm and switched agents."
We responded:
"Hi Yaarob, Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration. While we strive to provide timely and professional service, it’s clear we missed the mark in your case. We appreciate you bringing this to our attention and will use your feedback to improve our processes moving forward. If there’s anything further we can do to rectify the situation, please don’t hesitate to reach out."
Profile photo of Katie Crum

Katie Crum

July 8, 2025

5  out of  5
rating by Katie Crum
"Eric gets stuff done!! When I’ve had trouble with the red tape and jumping through hoops of filing claims or just trying to get my adjuster on the phone Eric has always come through in facilitating a quick and easy resolution to the problem. Eric and his team are what agents are supposed to be, the mediator between their clients and the corporation. Stand up guy, excellent agent."
We responded:
"Katie, thank you for the kind words. It’s our goal to make auto insurance and home insurance claims easy and seamless. We look forward to continue servicing your State Farm insurance policies with exceptional service."
Profile photo of Justin Birch

Justin Birch

July 1, 2025

5  out of  5
rating by Justin Birch
"Great service. excellent knowledge and experience. FAST responses. Great rates! Eric came in well below the competition and was very competent and easy to deal with."
We responded:
"Justin, thank you for your kind words about the Eric Albora State Farm Team! We promise to continue providing remarkable service all your insurance needs. "